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Senior Product Manager June 2018

Job Title: Senior Product Manager      Reporting To: CTO
 
Functional Area: CTO                  Location: Cambourne, Cambridge, UK
 
 
Job Précis:
 
This is a new and challenging multi-faceted role to lead the evolution the IP Access product portfolio to the next generation, while innovating within the current product families. It encompasses the high level and detailed technical management of all products in the portfolio from a feature, product, system and solution perspective.  This position is suitable for a talented individual with a wide range of technical skills and customer project experience across Small Cell or Telecoms Solutions who is able to bring co-ordinate the decision making on Engineering, feature, product and solution delivery.  The role needs to be responsive to the commercial priorities of the business, and able to factor cost of delivery as well as technical excellence into the Product Management decision process.  
 
The role will require significant interaction with all parts of the business, leading the products into development, and helping services and marketing with technical input and support.  The successful candidate must be skilled at "reading between the lines" and elucidating the true context of customer priorities within the global industry landscape.  Simply repeating customer statements into the business without being able to judge their true value will never be enough.
 
Accountabilities:
 
•  Complete ip.access Product Line Product Planning; working with the COO and Engineering staff, and with 3rd part technology partners, with primary accountability to the CTO
      •Ownership of Company Solution Roadmap in collaboration with the Product Management Group
      •Feature planning combining the multiple priorities of customer, market and our own analysis
      •Commercial analysis of feature and product introductions - Total Addressable Market (TAM) estimation, price setting, margin analysis and so on.
      •Competitive intelligence and analysis - why are we better than everyone else?
      •Creation of content for customer facing documentation - specifications, flyers, white papers and so on.
      •Creation of material to help Customer Services to support the products as the evolve
 
•  Innovation: Being part of a team that brings innovation to the business at all levels - via EU funded research projects, conceptualizing new product and solution features, architectures, business models and developing them to the point of inclusion in the product family - such as 5G, Security and Surveillance, Private Networks such as Citizen's Broadband (OnGo), Licensed Shared Access, Virtualisation of RAN functionality (NFV), and so on.
      •New Product Planning and Introduction - essentially being able to analyse and plan requirements and features for Products and Features at the brainstorm stage
      •Accountable to the CTO
 
 
•  KEY ACTIVITIES
      •Customer interaction for presentation of roadmap and capture of new requirements
      •Engineering Top down plan alignment and reporting
      •Cross Product Status reporting to Exec Team
      •Roadmap increment management
      •Technical management of the co-ordination between future product and partner solutions
      •Content creation for customer facing documentation at all levels
 
 
•  Role Requirements:
 
      •Experience in customer facing roles for technical sales, product management or technical consulting covering products in one or more of the GSM, UMTS and LTE technologies
      •Good technical understanding of Telecoms technologies covering end to end solutions including Radio Access Point, Gateway and Network Management
      •Defining products at the Market Requirement level and building product justifications based on a wide range of appropriate inputs
      •Technical  product planning experience and ability to demonstrate clear understanding of product investment decision making
      •Excellent business reporting skills, able to collate and effectively present cross business data to fully define product portfolio delivery status and commercial performance
      •Preferred working knowledge of 3GPP standards and technical conformance evaluation of RF, UE and Core Network behaviours
 
 
Competencies:
 
Business Awareness:
Has a good understanding of telecommunications environment and mobile technology and is aware of new advances that are likely to affect the organisation.  
 
Communication:
Possess strong communication skills and is comfortable in discussing ideas and solutions with others in order to successfully resolve issues.  
Identifies relevant information, who to communicate it to and the appropriate means by which to do so. Can communicate effectively with remote working teams.
Able to convert information to the level required for the target audience
 
Teamwork:
Is comfortable working within a global environment and is able to effectively communicate across different time zones and with different nationalities.  
Has experience of working within a matrix environment and contributes positively and effectively to team goals.  Encourages collaborative team spirit and maintains team harmony even when under pressure. Able to mentor and support team members in areas of own expertise.
 
Personal Accountability:
Is a self-starter, demonstrates a 'can-do' attitude and is able to adapt to new role requirements with ease.
Demonstrates self-drive, focus and a determination to succeed.  Applies initiative when required and takes ownership for achievement of own activities.
Values the contributions of others and is able to accept and apply constructive criticism
 
 

Senior Product Manager June 2018 (Posted: 12th June 2018)
Full job description Apply   

Technical Consultant

Job Role: Technical Consultant      
Location: ip.access HQ, Cambourne, Cambs, UK
 
Job Précis:
To provide Technical  pre and post Technical sales support to the existing and growing sales organisation worldwide
 
 
Accountabilities:
 
•      Provide pre-sales Technical support to potential customers
•      Build relationships with key technical personnel from partner and customer organisations
•      Provide technical consultancy on the design and implementation of the ip.access product range to potential, new and existing customers
•      Project management, and potential on site delivery, of customer trials from initial sales contact through to the mass deployment phase and handover to the operations group
•      Provide 1st line technical sales support to sales teams, both internally within ip.access and externally to our extensive partner network
•      Assist in the initial technical evaluation of new and existing partners / distributors to ensure that they can represent ip.access in a manner expected.
•      Collate, check and present formal RFP/RFI responses internally and externally
•      Participate in the internal and external specification of new product offerings
•      Promote the ip.access technology and product to new and emerging customers
•      Assist the Customer and Professional Services teams when required
•      Promote the ip.access Support services (base SLA's and training)
 
Role Requirements:
 
•      Degree or demonstrable experience in Electronics / telecommunications
•      Technical Sales and on-site delivery ability
•      Strong customer focus
•      Good IP Networking knowledge
•      Some GSM, UMTS and LTE Knowledge
•      An understanding of an RFP/RFI tender process would be nice but not mandatory
•      Good written and spoken skills, flexible working approach, self-starter.
•      Excellent presentation skills at all levels
•      Strong, vocal communicator
•      Ability to Travel Globally at short notice
 
Competencies:
 
Business Awareness:
Has a good understanding of telecommunications environment and mobile technology and is aware of new advances that are likely to affect the organisation and the wider market.  Understands the impact of their role within the wider context of ip.access strategic goals and objectives.
Able to take a pragmatic approach to solutions delivery in the context of customer needs.
 
Communication:
Possess strong communication skills and is comfortable in discussing ideas and solutions with others in order to successfully resolve issues.  Identifies relevant information, who to communicate it to and the appropriate means by which to do so. Can communicate effectively with remote working teams. Able to convert information to the level required for the target audience
 
Teamwork:
Is comfortable working within a global environment and is able to effectively communicate across different time zones and with different nationalities.  Has experience of working within a matrix environment and contributes positively and effectively to team goals.  Encourages collaborative team spirit and maintains team harmony even when under pressure. Able to mentor and support team members in areas of own expertise.
 
Personal Accountability:
Is a self-starter, demonstrates a 'can-do' attitude and is able to adapt to new role requirements with ease. Demonstrates self-drive, focus and a determination to succeed.  Applies initiative when required and takes ownership for achievement of own activities. Values the contributions of others and is able to accept and apply constructive criticism
 
Flexibility:
Extensive international travel, Working within and motivating a highly skilled team whilst maintaining their respect, Willingness to get up and do something, day or night / there and then, to fix a problem and then if needed jump on a flight, Motivating the customer to move forward and take on new products and technologies

Technical Consultant (Posted: 5th October 2018)
Full job description Apply   

India

Customer Project Coordinator - India

Job Title: Customer Project Coordinator      
Reporting To: Customer Project Manager India
Locations: India, Various Locations - Ahmedabad / Indore
 
Job Précis:
 
The specific resource will be placed inside the customer premises in one of the following locations: Ahmedabad or Indore and will act as the main local circle project coordinator managing the Small Cell roll-out plan for the specific circle.
The key responsibilities of the role are to influence the customer's decision-making on promoting the ip.access 3G/4G Small Cells to address customer complaints while coordinating and managing the subcontractor responsible for the deployment and acceptance of the Small Cells.
The post holder will be the key interface between ip.access, the customer's network quality team and ip.access subcontractors. The resource will be reporting to the ip.access main customer Project Manager based in India.
 
Accountabilities:
 
•      Responsible to ensure successful delivery of ip.access 3G/4G multi-RAT Small Cell project implementation, Small Cells roll outs and support services
•      Securing and managing a good working relationship between ip.access, local subcontractors and the customer
•      Provide expert customer advice on deploying Small Cells to address coverage/capacity issues and influence the customer while promoting the ip.access Small Cell products to resolve all coverage/capacity customer complaints
•      Manage the local subcontractor to deploy ip.access Small Cells as per the agreed plan, time and budget
•      Co-ordinate the successful resolution of all issues keeping all parties advised of progress
•      Responsible for building a strong customer focus and providing an effective communication channel with the end customers and ip.access (India and UK).
•      Coordinate with the India based overall customer Project Manager
 
Role Requirements:
 
•      Excellent knowledge of at WCDMA/LTE systems including their interfaces, management systems and performance management tools
•      Good working knowledge of IP networking
•      Demonstrable experience of managing complex projects, customer relationships and maximising business opportunities
•      Experience in radio network design, indoor Small Cell deployment/configuration and site performance optimization is considered a great asset
•      Must be a self-starter and capable of working on their own with limited supervision
•      Excellent written and verbal communications skills and must be fluent in English
•      Represent ip.access professional services in front of the customer
•      Possess a flexible approach to situations and new challenges
•      Willing to demonstrate decisiveness and appropriate judgment, escalating issues as appropriate
•      Must be willing and able to travel at short notice
•      Degree or higher qualification in a relevant engineering or science subject.
•      Registered office: ip.access Building 2020, Cambourne Business Park, Cambridge, CB23 6DW Registered number 3400157
•      Excellent knowledge of project planning processes and tools
•      Proficient is the use of Microsoft office package
 
Competencies:
 
Business Awareness:
Has a good understanding of telecommunications environment and mobile technology and is aware of new advances that are likely to affect the organisation.  
 
Communication:
Possess strong communication skills and is comfortable in discussing ideas and solutions with others in order to successfully resolve issues.  Identifies relevant information, who to communicate it to and the appropriate means by which to do so. Can communicate effectively with remote working teams.
Able to convert information to the level required for the target audience
 
Teamwork:
Is comfortable working within a global environment and is able to effectively communicate across different time zones and with different nationalities.  Has experience of working within a matrix environment and contributes positively and effectively to team goals.  Encourages collaborative team spirit and maintains team harmony even when under pressure. Able to mentor and support team members in areas of own expertise.
 
Personal Accountability:
Is a self-starter, demonstrates a 'can-do' attitude and is able to adapt to new role requirements with ease.
Demonstrates self-drive, focus and a determination to succeed.  Applies initiative when required and takes ownership for achievement of own activities.
Values the contributions of others and is able to accept and apply constructive criticism

Customer Project Coordinator - India (Posted: 18th September 2018)
Full job description Apply   

Physical Layer Software Engineer

Job Title: Physical Layer Software Engineer      
Reporting To: Development Manager
Location: Pune India
 
Job Précis:
Physical engineer is responsible for the overall design, development and maintenance of the Physical software for a range of small cell products covering LTE (DSP).
Accountabilities:
•      Design, develop and maintain various applications and device drivers on embedded Linux.
•      Design, develop and maintain various automated test applications on Linux.
•      Perform unit and module level integration testing.
•      Review requirements and produce design documentation.
•      Work as a member of a scrum team using Agile practices.
•      Provide support to other engineers, especially in own areas of expertise.
•      As required, provide technical input into meetings with customers, partners and suppliers.
 
Role Requirements:
 
Essential Skills
•      Good knowledge of LTE physical layer and 3gpp phy specs
•      Knowledge of LTE Layer 2 (MAC-RLC) would be beneficial
•      Degree in relevant subject, Electronics Engineering or similar.
•      Expert knowledge of C
•      Proficient in the use of Python, shell scripting (Bash).
•      Excellent knowledge in the programming of embedded real-time systems, particularly on DSP.
•      Development using embedded Linux, GNU tool chain, debugging tools.
•      Good understanding of micro-processor digital hardware (memory architectures, cache, interrupt systems, peripheral interfacing).
 
Desirable Skills:
•      Good understanding of RF test equipment, RF calibration procedures etc.
•      Knowledge of build systems, especially Make and/or SCons.
•      Experience of developing host based test harnesses.
•      Experience in writing device-drivers / control logic for RF products (e.g. AGC, Frequency Compensation, SPI /I2C embedded SW).
•      Socket programming and standard protocols TCP/IP, UDP, DHCP etc.
 
This role may require occasional travel to other ip.access office locations or customer locations.
 
Competencies:
 
Business Awareness:
Has a good understanding of telecommunications environment and mobile technology and is aware of new advances that are likely to affect the organisation.  
 
Communication:
Possess strong communication skills and is comfortable in discussing ideas and solutions with others in order to successfully resolve issues.  Identifies relevant information, who to communicate it to and the appropriate means by which to do so. Can communicate effectively with remote working teams.
Able to convert information to the level required for the target audience
 
Teamwork:
Is comfortable working within a global environment and is able to effectively communicate across different time zones and with different nationalities.  Has experience of working within a matrix environment and contributes positively and effectively to team goals.  Encourages collaborative team spirit and maintains team harmony even when under pressure. Able to mentor and support team members in areas of own expertise.
 
Personal Accountability:
Is a self-starter, demonstrates a 'can-do' attitude and is able to adapt to new role requirements with ease.
Demonstrates self-drive, focus and a determination to succeed.  Applies initiative when required and takes ownership for achievement of own activities.
Values the contributions of others and is able to accept and apply constructive criticism.

Physical Layer Software Engineer (Posted: 24th September 2018)
Full job description Apply   

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