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Support

We are a global company providing wireless solutions worldwide and are committed to delivering world-class service and support to all our customers across Small Cells and Presence technologies.

Our strategy is to work either directly with customers or with the best local partners and resellers to facilitate relationships and provide on-the-ground support. 

Support offerings range from a  basic standard support  available Monday through Friday  09:00 to 17:30 GMT  to a 24/7 premium  support  which offers  world-wide, around the clock  service any time  day or night .

Customer Support Portal

The Customer Support Portal has been built to enable customers to raise tickets, easily, and just as easily track how their queries are being serviced.  Customers can access the portal by clicking HERE.

If you are an existing customer [under an active SLA] and would like to get access to the support portal, kindly email support@ipaccess.com with the company name and contact details.

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